Privacy Policy
Last updated: November 18, 2025
Fulcrum Point
Bahnhofstrasse 52
8001 Zürich, Switzerland
Phone: +41 44 218 7463
Email: [email protected]
Our Commitment to Your Privacy
At Fulcrum Point, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our website and services. We are committed to handling your personal data with care and in compliance with applicable data protection laws, including the Swiss Federal Act on Data Protection and the European General Data Protection Regulation where applicable.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you have any questions or concerns about how we handle your data, please contact us using the information provided above.
Information We Collect
Information You Provide Directly
When you interact with our website or services, you may choose to provide us with certain information, including:
- Contact Information: Name, email address, phone number when you submit inquiry forms or contact us
- Communication Content: Messages and information you share in correspondence with us
- Service Information: Details about your financial situation that you choose to share during consultations
Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
- Device Information: Browser type, device type, operating system, IP address
- Cookies and Similar Technologies: Information stored through cookies as described in our Cookie Policy
Legal Basis for Processing
We process your personal data based on the following legal grounds: your consent when you submit information voluntarily, contractual necessity when providing our services, legitimate interests in improving our website and services, and legal obligations where required by applicable law.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide and deliver the analytical services you request, respond to your inquiries, and communicate with you about our services
- Website Improvement: To analyze how visitors use our website, identify technical issues, and enhance user experience
- Marketing Communications: To send you information about our services that may interest you, where you have consented to receive such communications
- Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights and property
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and providing services, bound by confidentiality obligations
- Legal Requirements: When required by law, legal process, or to protect our rights, property, or safety
- Business Transfers: In connection with any merger, acquisition, or sale of assets, with notice provided to affected users
- With Your Consent: When you have given us explicit permission to share information with specific third parties
Data Protection and Security
Security Measures
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encrypted connections, secure servers, and regular security assessments.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typical retention periods range from three to seven years.
Data Encryption
All data transmitted between your browser and our servers is encrypted using industry-standard protocols. Sensitive information is also encrypted at rest to provide additional layers of protection.
Access Controls
We strictly limit access to personal data to authorized personnel who need it to perform their job functions. All staff members are trained on data protection principles and bound by confidentiality obligations.
Important Note: While we implement robust security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously work to improve our protective measures.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data:
Right to Access
You can request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure
You can request deletion of your personal data under certain circumstances, subject to legal retention requirements.
Right to Data Portability
You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object
You can object to certain types of processing, including processing for direct marketing purposes.
Right to Withdraw Consent
Where processing is based on your consent, you can withdraw that consent at any time.
To exercise these rights, please contact us at [email protected] or use our contact form. We will respond to your request within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Questions or Concerns
If you have questions about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us:
Email: [email protected]
Phone: +41 44 218 7463
Mail: Bahnhofstrasse 52, 8001 Zürich, Switzerland